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Provider Network Support

The Carolina Complete Health Network Support team includes trained Provider Relations staff who are available to respond quickly and efficiently to all provider inquiries or requests including, but not limited to:

  • Credentialing/Network status
  • Contract Questions
  • Claims questions
  • Secure Portal registration and Pay Span
  • Inquiries related to administrative policies, procedures, and operational issues

Please contact us through email: or by using Help STAT!

Ric Bruton

Director, Provider Network Support

Jayla James

Supervisor, Provider Network Support Specialist

Demia Dent

Senior, Provider Network Support Specialist

Sharon Alexander

Supervisor, Provider Network Support

Alexia Pope

Senior, Provider Network Support Specialist

Nora Guerra

Supervisor, Provider Network Support

Emily Huntt

Senior, Provider Network Support Specialist