Section 12006 of the Twenty First Century Cures Act (Cures Act) and the Centers for Medicare & Medicaid Services (CMS) requires the State of North Carolina to begin utilizing an Electronic Visit Verification System (EVV) for all Personal Care Services (PCS) by November 1, 2021, and all Home Health Care Services (HHCS) by April 1, 2023. The Cures Act mandate requires all visits to be timestamped via an electronic verification method utilizing EVV tools to record the member, caregiver, time the service begins and ends, location of the service, date of the service and the type of service performed.
Therefore, to ensure that the provider community complies with the Cures Act mandate requirements, the state of North Carolina requires all providers to be fully integrated by April 1, 2023 and implement EVV for HHCS. As a result, Carolina Complete Health will continue its partnership with HHAeXchange as its EVV solution.
Choosing your EVV provider selection & the HHAeXchange Platform
HHAeXchange offers EVV solutions at no cost to providers and data integration options for providers who already have EVV software. Based on your provider set up, below are the options available with HHAeXchange:
If you have questions or need help, please feel free to contact your Carolina Complete Health provider representative at 833-552-3876 or email firstname.lastname@example.org.
Do you have a member who is in need of initial PCS?
HHAeXchange is the premiere Homecare Management Software company for the Medicaid LTSS population. They are the leaders in connecting payers and homecare agencies to enable more collaboration, communication, and workflow efficiencies. Through the use of the HHAeXchange portal, their goal is to make working with Carolina Complete Health easy and efficient.
General Support: NCSupport@hhaexchange.com
EDI Support: EDISupport@hhaexchange.com
Provider Portal Resource Page: