Collaborative Care Model

"In a sea of bad news about health care costs and poor access to mental health and substance use disorder treatment, The Collaborative Care Model (CoCM) is a breath of fresh air. CoCM is an evidence-based psychiatric consultation model with a demonstrated return on investment that works! CoCM supports AMHs by increasing access to psychiatric services, increasing the competency and confidence of primary care to manage mild to moderate mental health and substance use problems. CoCM not only saves money but it improves medical outcomes, helping AMHs help their patients live healthier lives."


Jennie Byrne, MD, PhD

Chief Behavioral Health Officer

CareMore Health

The Collaborative Care Model is an evidence-based integrated care model designed for the treatment of mild to moderate behavioral health issues in the primary care medical home. In November of 2016, Centers for Medicare & Medicaid Services (CMS) published the final rules covering collaborative care services in their 2017 Medicare Fee Schedule. In September of 2018, North Carolina (PDF) became the second state to adopt these codes into the Medicaid fee schedule. 

Jesse Hardin is a Senior Provider Engagement Coordinator with Carolina Complete Health Network and has extensive knowledge in various evidence-based models for providing integrated care in the primary care medical home model.

If you are interested in learning more about The Collaborative Care Model for your practice, please contact Jesse at or Network Relations


Additional Resources:

American Psychiatric Association: Learn about the Collaborative Care Model

Free CME for Psychiatrists, Primary Care Providers, and BH Care Managers

Cheat Sheet on Bundled Payments for CoCM and other BHI Services (PDF)

Daniel’s Story: An Introduction to Collaborative Care