Provider Updates

NC AHEC Advanced Medical Home Webinar Series Launches December 10th

Beginning December 10, 2020, a new Medicaid Managed Care webinar series from NC AHEC on the Advanced Medical Home (AMH) program will provide Medicaid primary care practice staff and clinicians with more information on North Carolina’s AMH model and how to function at the highest AMH Tier possible when Medicaid Managed Care goes live in July 2021. This webinar series will occur the second Thursday of each month beginning December 10th and continue through May. For more information and to register for this series, visit: https://www.ncahec.net/practice-support/advanced-medical-home/

Medicaid Managed Care Webinar Series

The North Carolina Department of Health and Human Services (NC DHHS) Division of Health Benefits and North Carolina AHEC continue to offer monthly webinars covering managed care and clinical quality topics. Hosted by Shannon Dowler, MD, Chief Medical Officer of the NC Division of Health Benefits, these take place on the first and third Thursday of each month

Register for the Medicaid Managed Care Topics- every first Thursday of the Month 5:30-6:30
https://zoom.us/webinar/register/WN_zi4tJEYDSVC0nAgbzI9HVA

Register for the Clinical Quality Topics – every third Thursday of the Month 5:30-6:30
https://zoom.us/webinar/register/WN_m_8q640tQvqv5cm-uKNohg

Community Health Grant Funds from the Office of Rural Health - Deadline January 15, 2021

Safety net organizations are facing increasing demand for access to services in communities across our state, not the least of which has been the current Novel Coronavirus pandemic. Safety net organizations have had to quickly adapt to the new environment to improve access and sustainability.

These grant funds, supported through the North Carolina General Assembly, are for assuring access to primary and preventive care to meet the health needs of our state’s most vulnerable populations. Strengthening the safety net through increased levels of collaboration and integration of services and organizations to more effectively sustain and meet the needs of those served is also an important purpose of this grant. For more information visit: https://www.ncdhhs.gov/about/grant-opportunities/rural-health-grant-opportunities/community-health-grant-fy-2022-rfa and attend a technical assistance webinar listed below:

Technical Assistance Webinars (Interested applicants may attend any session at their convenience)

November 16, 2020 at 10:00 a.m. – Regions 4 and 6
https://ncdhhs.webex.com/ncdhhs/j.php?MTID=mdec8d279e6f6d8b7407c8e2e83996d16
Meeting number: 173 412 4222 Password: CHG2021

Join by phone
+1-415-655-0001 US Toll
Access code: 173 412 4222

November 16, 2020 at 2:00 p.m. –   Regions 3 and 5
https://ncdhhs.webex.com/ncdhhs/j.php?MTID=mc4cc230ffaccf3c6a6b74b4b10e5ebfd
Meeting number: 173 813 2880 Password: CHG2021

Join by phone
+1-415-655-0001 US Toll
Access code: 173 813 2880

December 7, 2020 at 10:00 a.m. –   Regions 1 and 2
https://ncdhhs.webex.com/ncdhhs/j.php?MTID=m79caed7bc6a9eb61480ec261cab451c7
Meeting number: 173 128 0770 Password: CHG2021

Join by phone
+1-415-655-0001 US Toll
Access code: 173 128 0770

Modified NCTracks AMH Tier Attestation Tool Available

The Advanced Medical Home Tier Attestation Tool, available on the NCTracks Secure Provider Portal Status and Management page has been modified. Providers may use this tool to downgrade from an AMH Tier 3 level provider to an AMH Tier 2 level provider. For more information, see the November 3rd Medicaid bulletin

NC Medicaid Launches Website for Beneficiaries to Learn More About Medicaid Managed Care

DHHS has announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled on July 1, 2021. Medicaid Managed Care open enrollment will begin March 15, 2021 and will continue through May 14, 2021.

It is extremely important for providers to act now and review their information is up to date and correct in NCTracks, both at the practitioner and organizational level. Accurate information will support beneficiaries in the new Provider & Health Plan Look-up tool, expected to launch January 1, 2021.  For more information, view the September 25 Medicaid bulletin

North Carolina Community Health Center Association Has a Podcast!

Carolina Complete Health is proud to partner with the North Carolina Community Health Center Association (NCCHCA) on Medicaid transformation. Through this unique partnership, we will be able to bring provider-led solutions to improve the health North Carolinians. NCCHCA has their own podcast, NC Community HealthCast! They talk with Community Health Center (CHC) staff, patients, friends, and allies about everything important to the Federally Qualified Health Center and safety net world. Check out with this link: https://www.ncchca.org/news-events/podcasts/ or find this on Google podcasts, Pandora, Apple, and more!

Webinar - The Financial Recovery Program: UPDATES

Tuesday, November 10, 2020 | 12:00 pm to 1:00 pm

Join NCMS Foundation for a webinar to review and discuss updates of the recently launched state-funded program, which is overseen by the North Carolina Medical Society Foundation and seeks to distribute grants to independent medical practices that have suffered financially due to the Covid-19 pandemic. Learn what the criteria are for applying and how your practice can benefit from the FRP.

Register here:

https://attendee.gotowebinar.com/register/2752735522875881996

COVID-19 Provider Financial Support and Resources

Carolina Complete Health is proud to partner with the North Carolina Medical Society (NCMS) on Medicaid transformation. Through this unique partnership, we will be able to bring provider-led solutions to improve the health North Carolinians. The NCMS Foundation is proud to oversee the state-funded Financial Recovery Program (FRP) to assist eligible practices throughout the state that are experiencing economic distress due to the pandemic. Funding will be based on reimbursement for COVID-19-related expenses incurred between March 1 and November 30, 2020. The deadline to apply is November 30, 2020 with no exceptions. For more information, please visit: https://www.ncmedsoc.org/financial-recovery-program/

Webinar Opportunity: The Financial Recovery Program (FRP): How Independent Practices Can Apply to Receive Covid-19 Releif Funds

Tuesday, November 10, 2020 | 12:00 pm to 1:00 pm

This webinar will review and discuss updates of the recently launched state-funded program, which is overseen by the North Carolina Medical Society Foundation and seeks to distribute grants to independent medical practices that have suffered financially due to the Covid-19 pandemic. Learn what the criteria are for applying and how your practice can benefit from the FRP.

This webinar is free but you must be registered to attend. Space is limited so register early: https://attendee.gotowebinar.com/register/2752735522875881996

Presented by the North Carolina Medical Society Foundation in cooperation with the North Carolina Medical Group Management Association.

North Carolina Community Health Center Association Has a Podcast!

NCCHCA has their own podcast, NC Community HealthCast! They talk with Community Health Center (CHC) staff, patients, friends, and allies about everything important to the Federally Qualified Health Center and safety net world.

NC DHHS Announces New Medicaid Managed Care Launch Date as July 1, 2021

All Medicaid Pre-paid Health Plan (PHP) contracts signed prior to the delay will remain in effect unless otherwise specified or termed by the individual PHP or Provider.  There is no need to request a new contract at this time if you obtained a fully executed contract prior to the delay. For more information, visit https://medicaid.ncdhhs.gov/providers/provider-playbook-medicaid-managed-care

The North Carolina Medical Society Foundation (NCMSF) is proud to oversee the state-funded Financial Recovery Program (FRP) to assist eligible practices throughout the state that are experiencing economic distress due to the pandemic

Funding will be based on reimbursement for COVID-19-related expenses incurred between March 1 and November  30, 2020. Your practice is eligible if it falls in ALL of the following categories:

  • Your practice is organized in accordance with North Carolina General Statutes Chapter 55B and registered with the North Carolina Medical Board as a professional corporation or professional limited liability company with the purpose of practicing medicine.
  • Your practice currently provides or contracts for professional medical services.
  • Your practice is not owned, managed or otherwise controlled by an entity defined in G.S. 131E-76(3), such as a health system (not owned by a health system, venture capital firm, etc.)
  • Your practice is not managed by a practice management company unless the practice management company is majority owned by North Carolina licensed physicians.

The deadline to apply for the Financial Recovery Program (FRP), is Nov. 30, 2020 with no exceptions.  Apply here: https://frp.ncmedsoc.org

For more information visit:  https://www.ncmedsoc.org/financial-recovery-program/

Attend a FREE Financial Recovery Program Lunch & Learn Webinar at 12PM on Tuesday, October 13, 2020.  Click here to register!

Free PPE is still available!

Even if you currently have an adequate supply of personal protective equipment (PPE), we encourage you to take advantage of the FREE PPE the NCMS is distributing to independent practices throughout the state. Be prepared for whatever the future may hold and stockpile this PPE. The deadline to order is Nov. 15.  Learn more about this program and order today.

 

National Physician Suicide Awareness Day is September 17

Suicide is the 10th leading cause of death in the United States.1 Current research identifies poor mental health and burnout as an epidemic for physicians and a public health crisis.2 According to The Council of Residency Directors in Emergency Medicine (CORD), “while estimates of the actual number of physician suicides vary, literature has shown that the relative risk for suicide being 2.27 times greater among women and 1.41 times higher among men versus the general population.”3

At Carolina Complete Health Network, we care deeply about your well-being. We are a proud subsidiary of the North Carolina Medical Society, who in 2016 advocated to change the way the NC Medical Board collected health information from renewing licensees.  Beginning in 2017, the Board shifted their approach and no longer required physicians seeking renewal to disclose specific details, but rather, acknowledge a statement and agree to appropriately address their health conditions, including mental health and substance use.

Below you will find a collection of resources to promote well-being, including supportive options for mental health and substance use:

  • North Carolina Medical Society Wellness Resources
    https://www.ncmedsoc.org/physician-wellness/wellness-resources/
  • Health Heroes App – A free app designed by the UNC School of Medicine that allows healthcare workers to track their mental health and access resources
    https://heroeshealth.unc.edu/
  • North Carolina Professionals Health Program (NCPHP)- A private, non-profit organization dedicated to helping medical professionals with substance use disorders, mental health issues, burnout, and other issues: https://ncphp.org
  • 10% Happier – A meditation app offering a complimentary subscription: https://redeem.tenpercent.com/
  • Community Resiliency Model® workshop – A study among nurses found that those who participated in a CRM workshop reported improved well-being, resiliency, secondary traumatic stress, and physical symptoms4 For more information, contact Jesse Hardin: jhardin@cch-network.com
  • Box Now- Box Now provides free, confidential peer support to high-performing professionals wondering about their alcohol use. To learn more visit: https://www.box-now.org/
  1. https://afsp.org/suicide-statistics/
  2. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6690303/
  3. https://www.cordem.org/resources/professional-development/wellness--resilience---resources-page2/NPSA/
  4. https://www.nursingoutlook.org/article/S0029-6554(19)30325-2/fulltext

September is Healthy Aging Month!

For two decades, September is used to observe healthy again practices. Carolyn Worthington, editor-in-chief of Healthy Aging® Magazine and executive director of Healthy Aging® says September is Healthy Aging® Month provides inspiration and practical ideas for adults, ages 45-plus, to improve their physical, mental, social and financial well-being. For 10 tips to promote H September is Healthy Aging® Month, visit: https://healthyaging.net/healthy-aging-month/september-is-healthy-aging-month-2-2/

Self-care and Resiliency for Public Health Leaders - Join September 10 Webinar on August 27th

Join the National Council for Behavioral Health’s Behavioral Health Training Institute (BHTI) for Health Officials and the Association of State and Territorial Health Officials (ASTHO) on Thursday, September 10 from 3-4 p.m. ET for “Avoiding COVID-19 Burnout: Self-care and Resiliency for Public Health Leaders.” For more information and to register, visit: https://pages.thenationalcouncil.org/index.php/email/emailWebview

NC AHEC and CCNC Partner to Support Practices with Well-child Checks (August 19, 2020)

Under the direction of NC DHHS, NC AHEC and CCNC will support practices to increase well-child checks and immunization rates. NC has experienced a decline of care in these categories since the start of the COVID-19 pandemic. For more information and to access hands on support, visit: https://www.communitycarenc.org/keeping-kids-well

NC DHHS Resumes Launch of Medicaid Managed Care (August 13, 2020)

NC DHHS is working towards a state-wide roll out for Medicaid Managed Care on July 1, 2021.  To stay current with NC DHHS updates visit: https://medicaid.ncdhhs.gov/transformation

North Carolina Medical Society is Distributing FREE Personal Protective Equipment (August 12, 2020)

The NCMS secured a $5 million grant from the NC General Assembly to distribute FREE PPE to independent practices in North Carolina. You can find more information and instructions here: https://www.ncmedsoc.org/personal-protective-equipment-ppe-purchasing/

National Health Center Week 2020 (August 11, 2020)

For more than thirty years, National Health Center Week (August 9 – 15) has been celebrated to recognize the mission of America’s health centers. North Carolina health centers are a critical safety net provider for over half a million patients and embody the medical home model for our some of our most vulnerable community members. The theme for this year is: Lighting the Way for Healthier Communities Today and in the Future. To learn more visit: https://www.ncchca.org/national-health-center-week-2020/

Carolina Complete Health is the only Medicaid plan in North Carolina led by doctors from the North Carolina Medical Society and the North Carolina Community Health Center Association.

Stop Unhealthy Alcohol Use Now (STUN) Campaign in North Carolina (August 6, 2020)

Stop Unhealthy Alcohol Use Now (STUN) is a new initiative from NC AHEC supporting practices to implement evidence-based interventions such as screening and brief interventions for adult patients with unhealthy alcohol use.

Learn more about the STUN campaign in this flyer. NC AHEC is also offering a Lunch & Learn webinar on Aug. 12 from noon to 12:30 p.m. Learn more and register for the webinar here.

We strongly encourage our CCHN practices to learn more. Please reach out to your CCHN Provider Engagement Coordinator so we can connect you with your AHEC Practice Support. If you have questions, you can also email NC AHEC directly at practicesupport@ncahec.net.

Fetal Alcohol Spectrum Disorders Webinar Series (CEUs and Contact Hours Available! (July 28, 2020)

The North Carolina Fetal Alcohol Prevention Program (FASDinNC) is partnering with Northwest AHEC to provide a four-part webinar series covering a range of topics surrounding FASD. This series will run for four consecutive Thursdays and includes state and national experts. The dates are: August 27th, September 3rd, September 10th, and September 17th.

Brochure: https://files.constantcontact.com/4b43e434701/59e48814-f81d-4c9d-b34b-9d61e3433885.pdf

REGISTER HERE

NC Community Health Center Association to expand free COVID-19 testing to historically marginalized communities (July 20, 2020)

Governor Roy Cooper announced that the NC Community Health Center Association (NCCHCA) is the third approved vendor to begin COVID testing in historically marginalized communities. NCCHCA will begin no-cost testing events throughout 23 zip codes. For an up to date list of community testing events visit: https://covid19.ncdhhs.gov/about-covid-19/testing/find-my-testing-place/pop-testing-sites

Patient and Family Engaged Care: An Essential Element of Health Equity (July 13, 2020)

Advancing patient and family engagement is shown to be an integral component of cultural inclusivity and health equity. NatioEnal Academy of Medicine (NAM) Leadership Consortium Culture & Inclusiveness Action Collaborative recently published a paper containing a framework for transformation. For more information visit: https://nam.edu/patient-and-family-engaged-care-an-essential-element-of-health-equity/. Patient and family engagement is more critical during a public health crisis, however guidelines for physical distancing may inhibit the physical presence of family members during a visit. The Journal of Pain and Symptom Management recently published strategies on how to maintain family-centered care during the COVID-19 Pandemic: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7175858/

Medicaid Transformation is Ramping Up to Begin in 2021! (July 2, 2020)

Governor Roy Cooper signed into law SL 2020-88 which appropriates funds for the implementation of Medicaid Transformation. SL 2020-88 mandates capitated contracts being by July 1 2021, however, beneficiary enrollment can begin in a phased approach within a 5 month period after July 1.  For more information visit: https://www.ncleg.gov/Sessions/2019/Bills/Senate/PDF/S808v8.pdf

Centene to Establish New East Coast Headquarters In Charlotte (July 1, 2020)

Centene announced plans to break ground on its East Coast headquarters in Charlotte, North Carolina! Construction will begin in August on a campus that will bring 6,000 new jobs and invest $1 billion in the Charlotte community over time. Carolina Complete Health is part of the Centene Corporation, a diversified, multi-national Fortune 100 healthcare enterprise that focuses on government-sponsored programs for the under-insured and uninsured. Welcome to Charlotte, Centene! For more information visit: https://centene.gcs-web.com/news-releases/news-release-details/centene-establish-new-east-coast-headquarters-charlotte

https://www.youtube.com/watch?v=CnE_XkARFoc

July is Minority Mental Health Awareness Month

July is Minority Mental Health Awareness Month. “Mental health conditions do not discriminate based on race, color, gender or identity. Anyone can experience the challenges of mental illness regardless of their background. However, background and identity can make access to mental health treatment much more difficult.” – National Alliance on Mental Illness (NAMI). For more information, visit: https://www.nami.org/get-involved/awareness-events/minority-mental-health-awareness-month.

If your practice would like assistance and training on screening for mental illness please contact your provider engagement coordinator! Carolina Complete Health Network is dedicated to having a robust network of Behavioral Health Providers to support your patients.

NCCARE360 Now in All 100 Counties to Help North Carolina Respond to and Recover from COVID-19 (June 22, 2020)

“North Carolina has created the nation’s first statewide technology platform, NCCARE360, to coordinate whole-person care uniting traditional healthcare settings and organizations that address non-medical drivers of health, such as food, housing, transportation, employment and interpersonal safety.” For more information please visit, https://governor.nc.gov/news/north-carolina-creates-nation%E2%80%99s-first-statewide-infrastructure-connecting-healthcare-and-human

Your CCHN Provider Engagement Coordinator is happy to arrange a practice training with an NCCARE360 Representative. Please contact us for help!

Happy Nurses Week - May 6-May 12

In honor of nurses everywhere, Carolina Complete Health Network put together a brief training offering a few skills from the Community Resiliency Model (CRM). CRM is a set of wellness skills that can help stabilize and reset the nervous system during times of stress. Last fall, Emory University published a study in Nursing Outlook demonstrating how CRM can help to promote nurse well-being. One year after just one 3 hour CRM training, nurses reported great sense of well-being, improved resiliency, and reduced secondary traumatic stress and physical symptoms.

Meeting Recording: https://lnkd.in/g5uhaEn
Access Password: Nursesweek2020!