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Contact Us

If you are a provider, please call 1-833-552-3876 for Provider Services.

For network inquiries, contact NetworkRelations@CCH-Network.com

To contact Provider Engagement, see our Provider Engagement Contact List.

For phone and fax numbers related to submission of prior authorzations, visit the Prior Authorization page.

Mailing Addresses
 Mailing Address
Paper Claims SubmissionCarolina Complete Health
Attn: Claims
PO Box 8040
Farmington, MO 63640-8040 
Appeals and Grievances (non-claims)Attn: Appeals and Grievances
1701 North Graham St
Suite 101
Charlotte, NC 28206
Carolina Complete Health Network Office4309 Emperor Boulevard
Suite 430
Durham, NC 27703
Page Last Updated: 05/22/2025