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Provider Engagement Team

Donetta Godwin joined CCHN in June of 2019 as a Senior Consultant for Provider Engagement, Performance and Analytics and is now serving as the Director for Provider Engagement.  She offers over 15 years of healthcare experience with a background in marketing and engagement.  Donetta worked hands on with NC providers in quality improvement as a Practice Coach with NC AHEC for over six years and then entered the health plan space and served in provider engagement for a national MCO.  Donetta is excited to be a part of Carolina Complete Health Network, the only provider-led plan in NC and continue to serve providers as we all work together to improve health outcomes and move to value-based care.  She is a North Carolina native and attended East Carolina University where she obtained a Bachelor of Science and Master’s Degree in Business Administration/Marketing and has recently been credentialed as a Certified Professional in Healthcare Quality (CPHQ) through the National Association for Healthcare Quality (NAHQ).  Donetta lives in Greenville, NC with her husband Michael and two children, Stella and Canon.  In her free time she enjoys cooking, spending time at the beach and traveling.

Jesse Hardin is a Senior Coordinator of Provider Engagement and joined the CCHN team in November of 2019. She lives in Brunswick County and is thrilled to be supporting practices throughout Region 5 in the transformation to Value Based Care.  This makes for quite a bit of driving, so you can usually catch her listening to podcasts to pass the time. Jesse has specialized training and experience supporting practices to integrate behavioral health into the primary care medical home. This year, she is focused on enhancing collaboration with the NC Psychiatric Association. She believes that we can all achieve the Triple Aim of Health by coordinating efforts to provide whole-person care for every member. Jesse is also a Certified Community Resiliency Model (CRM)® Trainer and an active participant in various county coalitions advocating for strong systems of care. Jesse has a Master of Arts degree in Health Education and Promotion from East Carolina University. Go Pirates!

Christian Gragg is a Provider Engagement Coordinator at Carolina Complete Health Network with extensive experience in healthcare management, quality improvement and strategic planning.  Christian has years of experience in medical practice management in a primary care and pediatric setting.  She was born and raised in Hickory, a rural western North Carolina town, and is a lifelong resident of North Carolina.  She attended Lenoir-Rhyne University where she graduated with a Bachelor of Science degree in Community Health. Christian holds a PCMH Certified Content Expert certification with NCQA and has a demonstrated history in quality improvement initiatives. Christian is dedicated to partnering with physicians and other providers to improve health in North Carolina.

Evelyn Jachimiec is a Provider Engagement Coordinator who enjoys servicing physician groups and healthcare systems as their primary resource and advocate for Carolina Complete Health Network. With 25 years of experience in provider relations and managed health care, Evelyn’s true passion is developing and maintaining professional relationships with network providers; she loves to troubleshoot and provide simple and effective solutions to ensure provider satisfaction. Evelyn is also working on expanding her knowledge around social drivers of health and how it will improve access to care and patient outcomes. 

Esha Patel is an experienced Provider Engagement Coordinator with a demonstrated history of working in the hospital and healthcare industry. Esha believes quality care leads to high patient satisfaction. She has supported over 50 practices in achieving Advanced Medical Home Tier 3 status. Esha holds a Master of Healthcare Administration from St. Joseph’s University. Her current focus is on food insecurity and how CCHN can successfully engage within this arena. In her down time Esha enjoys traveling and various water sports such as jet skiing, kayaking, and white-water rafting.

Ryan Mahoney is a Data Analyst. Ryan is passionate about leveraging insights from healthcare analytics to empower the Provider Engagement team to deliver maximally effective support to our providers. Ryan is also working to develop the team’s knowledge of Opioid and Substance Use Disorder and how managed care can make an impact in OUD and SUD treatment. Ryan has previous experience providing mental health services to Medicaid recipients. Ryan has a variety of educational experiences, but is most proud of the motorcycle endorsement on his license.