Provider Announcements
Provider Communications
Please find below a collection of communications, bulletins, and newsletters sent to Carolina Complete Health providers. If you are not receiving these emails and would like to subscribe, please fill out this form.
June 2024
May 2024
- May 31, 2024: Partners EVV Welcome Letter
- May 30, 2024: CCH High Dollar Pre-Payment Review for Inpatient Claims
- May 29, 2024: CCH Standard Plan Home Health Office Hours
- May 29, 2024: Trillium Physical Health Provider Information
- May 28, 2024: Partners Physical Health Provider Information
- May 20, 2024: Trillium EVV Welome Letter
- May 17, 2024: Partners Electronic Visit Verification (EVV) Welcome Letter
- May 15, 2024: CCH Standard Plan Home Health Service Code Crosswalk Update
- May 15, 2024: Trillium Tailored Plan Provider Portal, Training, and Physical Health Updates
- May 14, 2024: Partners Tailored Plan Provider Portal, Training and Information Packet
- May 8, 2024: Provider Pulse Newsletter
- May 6, 2024: Partners Secure Provider Portal, Training, and Information Packet
- May 6, 2024: Trillium Electronic Visit Verification Information
- May 3, 2024: Partners Electronic Visit Verification Information
- May 1, 2024: Trillium Physical Health Provider Portal and Information Sessions
April 2024
- April 16: AMH Provider Bulletin- Provider Survey on CIS Combo-10
- April 10: Provider Pulse Newsletter
- April 1: Provider Portal Users: Enhanced Activation and Login Process
March 2024
- March 26: Provider Bulletin- Clarifying Guidance on Elective Medical Inpatient Authorization Process Change Effective May 1st, 2024
- March 5: Provider Pulse Newsletter
- March 1: Provider Bulletin- Elective Medical Inpatient Authorization Process Change Effective May 1st, 2024
February 2024
- February 29: Home Health Provider Bulletin: Soft Launch
- February 28: Provider Alert; Change Healthcare Cybersecurity Incident and Its Impact to Carolina Complete Health
- February 22: Home Health Provider EDI Training and Survey Reminder for Pre-billing Holds
- February 6: Provider Pulse Newsletter
January 2024
Sepember 2023
- September 29, 2023 - Special Bulletin: Home Health Providers, EVV Launch and Split Billing
- September 19, 2023 - Special Bulletin: Behavioral Health Providers- Psychotherapy Time Coding Education
- September 12, 2023 - Provider Pulse Newsletter
- September 5, 2023 - Home Health and PCS Providers: Training Opportunities
August 2023
June 2023
- June 23 - Special Bulletin for Home Health Provider: EVV Hard Launch Reminder
- June 22, 2023 - Special Bulletin: NC Medicaid Survey and Additional CCH Secure Portal Enhancements
- June 19, 2023 - Special Bulletin: Urgent Recredentialing Reminder
- June 8, 2023 - Special Bulletin for Secure Portal Users: Upcoming Portal Enhancements
- June 7, 2023 - Provider Pulse Newsletter
May 2023
- May 23, 2023 - Special Bulletin; Partners Tailored Plan Home Health and Personal Care Services Providers
- May 23, 2023 - Special Bulletin; Trillium Tailored Plan Home Health and Personal Care Services Providers
- May 9, 2023 - Provider Pulse Newsletter
- May 8, 2023 - Special Bulletin; Personal Care Services and Home Health Providers
- May 3, 2023 - Special Bulletin; Reminder for Home Health Providers to use EVV
- May 2, 2023 - Special Bulletin; Behavioral Health Providers end of PHE and implications to Prior Auth requirements
April 2023
March 2023
February 2023
January 2023
December 2022
November 2022
October 2022
- October 19, 2022 - Provider Bulletin for Home Health Providers
- October 6, 2022 - Provider Pulse Newsletter
September 2022
- September 7, 2022 - Provider Pulse Newsletter
- September 14, 2022 - Invitation to New Provider Workgroup for Home and Community Based Services and Supporrts/Ancillary Providers
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
- March 8, 2022- Request for Applications: Provider-Led Innovation in Health and Health Equity
- March 2, 2022 - Provider Pulse Newsletter
February 2022
- February 14, 2022 - Provider Bulletin: Mental Health First Aid Training
- February 2, 2022 - Provider Pulse Newsletter
January 2022
December 2021
November 2021
October 2021
- October 21, 2021 - Special Bulletin - PCS and Home Health Office Hours
- October 13, 2021- Special Bulletin - DME Providers
- October 4, 2021- Provider Pulse, CCHN Newsletter
September 2021
- September 23, 2021 - Bulletin to Behavioral Health Providers
- September 23, 2021 - Bulletin to Personal Care Services Providers
- September 1, 2021- Provider Pulse, CCHN Newsletter
August 2021
- August 11, 2021- Bulletin to Personal Care Services Providers
- August 3, 2021 - Provider Pulse, CCHN Newsletter
July 2021
- July 30, 2021 - Bulletin to Personal Care Services Providers
- July 21, 2021 - Bulletin to Personal Care Services Providers
- July 7, 2021 - Special Bulletin: NEMT Resources
- July 2, 2021 - Member ID Card Update
- July 1, 2021 - Provider Pulse, CCHN Newsletter
June 2021
- June 18, 2021 - Auto-Assignment Provider Update
- June 1, 2021 - CCHN Newsletter
- June 1, 2021 - Bulletin to Personal Care Services Providers
May 2021
- May 27, 2021 - Bulletin to Ancillary Providers
- May 20, 2021 - Bulletin to Specialty Providers
- May 7, 2021 - Bulletin to Behavioral Health Providers