Health Equity

At Carolina Complete Health, we are deeply committed to fostering health equity and improving the quality of care for all our members. A key component of this commitment is understanding the diverse backgrounds and needs of the communities we serve. By collecting comprehensive race, ethnicity, and language data, we can tailor our services more effectively and ensure that every patient receives culturally competent care.

We are committed to providing our providers with the best tools possible to support their administrative needs. We have created an easy way for you to request updates to your information and ensure we receive what we need to complete your request in a timely manner.

By updating your information, you are helping us build a more inclusive and equitable healthcare system. Thank you for your partnership in this vital effort.

Carolina Complete Health provides free language assistance to all members in person and telephonically/virtually:

Telephonically/virtually
- Language Line: Toll Free 1-866-998-0338
- Account Number 13982
- Medicaid PIN #6329
In-person via Language Services Associates (LSA)
- Contact vendor by phone: 866-827-7028
- Enter Account Number #47716855
- Speak with representative on the details of language needed for appointment or home visit.

Demographic Changes

Add Race/Ethnicity

Race/Ethinicity White/Caucasian Black/African American Asian or Pacific Islander American Indian or Alaskan Native Native Hawaiian Hispanic Other

Other * Please explain Other Race/Ethnicity

Practitioner NPI # * NPI must be 10 numbers

Practitioner Name

First Name *

Middle

Last Name *

Suffix

Degree *

Update Requested By

First Name *

Last Name *

Contact Email *

Contact Phone * Numbers only. No Dashes.

Date Requested *

Add Language Spoken by Office and Language Services Available

Group Name *

Group NPI # *

Additional Language(s) Spoken (select all that apply): * Hold down the Ctrl key to select multiple options.

List Other Languages (if applicable)

Language(s) No Longer Spoken (select all that apply): * Hold down the Ctrl key to select multiple options.

List Other Languages No Longer Spoken (if applicable)

Language Services Available (select one) * Bilingual staff or Interpreters (on-site interpreters and/or remote video or telephone interpreters) and/or American sign language No Language Services Available

Comments

Update Requested By:

First Name *

Last Name *

Professional Title *

Contact Email *

Date *

Contact Phone Number * Numbers only. No Dashes.

Page Last Updated: 09/23/2024

Health Equity

Provider Resouces

Demographic Changes

Add Race/Ethnicity

Practitioner Name

Update Requested By

Add Language Spoken by Office and Language Services Available