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Attention Providers Affected by Hurricane Helene: If your organization is facing challenges due to Hurricane Helene and need assistance with medical, personal care, or specialized supplies, we are here to support you.  Please reach out to Carolina Complete Health as we are coordinating relief efforts for providers in the affected areas of Western North Carolina.  Click Here for More Information.

How to Attend a New Provider Orientation

To attend a live orientation session, please register using the links below

Carolina Complete Health Network will host live group sessions, open to all provider types, one a month:

New Provider Orientations will cover:

  • Carolina Complete Health overview
  • Provider Engagement and Provider Relations Support
  • Accessing the public website and secured web portal
  • Verification of Eligibility and Carolina Complete Health benefits
  • Prior Authorizations
  • Claims and billing
  • Fraud, Waste & Abuse
  • Cultural Competency

If you are an Advanced Medical Home and would like to request a one-on-one orientation for your practice, please contact your assigned Provider Engagement Administrator.

To view an on demand orientation, follow the link below. Registration is required and playback is immediate.

On Demand New Provider Orientation
Page Last Updated: 05/17/2024