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How to Attend a New Provider Orientation

To attend a live orientation session, please register using the links below

Carolina Complete Health Network will host live group sessions, open to all provider types, one a month:

New Provider Orientations will cover:

  • Carolina Complete Health overview
  • Provider Engagement and Provider Relations Support
  • Accessing the public website and secured web portal
  • Verification of Eligibility and Carolina Complete Health benefits
  • Prior Authorizations
  • Claims and billing
  • Fraud, Waste & Abuse
  • Cultural Competency

If you are an Advanced Medical Home and would like to request a one-on-one orientation for your practice, please contact your assigned Provider Engagement Administrator.

To view an on demand orientation, follow the link below. Registration is required and playback is immediate.

Page Last Updated: 11/25/2024