How to Attend a New Provider Orientation

To attend a live orientation session, please register using the links below

Carolina Complete Health Network will host live group sessions, open to all provider types, one a month:

New Provider Orientations will cover:

  • Carolina Complete Health overview
  • Provider Engagement and Provider Relations Support
  • Accessing the public website and secured web portal
  • Verification of Eligibility and Carolina Complete Health benefits
  • Prior Authorizations
  • Claims and billing
  • Fraud, Waste & Abuse
  • Cultural Competency

If you are an Advanced Medical Home and would like to request a one-on-one orientation for your practice, please contact your assigned Provider Engagement Administrator.

To view an on demand orientation, follow the link below. Registration is required and playback is immediate.