Electronic Funds Transfer (EFT)
PaySpan: A Faster, Easier Way to Get Paid
Carolina Complete Health offers PaySpan Health, a free solution that helps providers transition into electronic payments and automatic reconciliation.
Set up your PaySpan Health account today! Follow these easy steps:
To regsiter for Payspan you will need a registration code to get started. To begin registering, enter your PIN, TIN or EIN, and NPI. You can obtain your registration code in 1 of 3 ways:
- Call 1-877-331-7154 to get your unique registration code (Monday thru Friday 8:00am to 8:00pm EST
- Send an email to Payspan at providersupport@payspanhealth.com and request a registration code. Be sure to include your Tax ID# (TIN), Health Plan name, and your contact information in your email.
- Request a registration code on the Payspan Health website.
Once you have your registration code, you will visit the Payspan Health website, Click Start Registration and enter the requested information. Once complete, click Confirm.
Within a few business days, you will receive a deposit of less than $1 from PaySpan Health. Follow these steps to complete registration:
- Log in to PaySpan Health and click Payments.
- Click the Account Verification link to the leftside of the screen.
- Enter the amount of deposit in this format: $0.00.
Congratulations! Your registration is complete.
Additional Provider Support
- For additional Payspan assistance, reach out to Carolina Complete Health Network Provider Engagement Team!
- Payspan Training and User Guide (PDF)
- Using Payspan to Access Medical Home Payments (PDF)
Improve cash flow by receiving payments faster
Settle claims electronically through Electronic Fund Transfers (EFTs) and Electronic Remittance Advices (ERAs)
Eliminate re-keying of remittance data by choosing how you want to receive remittance details
Create and organize custom reports, including ACH, monthly and payment summary reports
Maintain control over bank accounts by routing EFTs to the bank account(s) of your choice
Match payments to advices quickly and easily re-associate payments with claims
Manage multiple payers, including any payers that are using PaySpan to settle claims