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Provider Engagement

The Carolina Complete Health Network Provider Engagement team is proud to support both Carolina Complete Health and Ambetter of NC Inc. providers!

 

 

Provider Engagement Administrators will support you with: 

  • Provider education and orientation
  • Payspan Support for EFT/ERA
  • HEDIS/care gap reviews
  • Financial analysis on P4P or risk arrangement in VBC
  • Innovation and Transformation
  • AMH oversight in partnership with CCH
  • EHR utilization
  • Facilitate inquiries related to administrative policies, procedures, and operational issues
  • Monitor performance patterns

Feel free to reach out to the Provider Engagement team via email: ProviderEngagement@cch-network.com.

PE Team County Assignment
Provider Engagement AdministratorCounties

April Sessoms

asessoms@cch-network.com

Cumberland, Duplin, Lenoir, Sampson

Esha Patel

epatel@cch-network.com

Anson, Mecklenburg, Montgomery, Richmond, Stanly, Union

Hannah Beck

hbeck@cch-network.com

Alexander, Alleghany, Ashe, Davidson, Davie, Forsyth, Guilford, Rockingham, Stokes, Surry, Watauga, Wilkes, Yadkin

Hope Hall

hhall@cch-network.com

Cabarrus, Catawba, Cleveland, Gaston, Iredell, Lincoln, Rowan

Keaton Stilley

kstilley@cch-network.com

Avery, Beaufort, Bertie, Bumcombe, Burke, Caldwell, Camden, Cherokee, Chowan, Clay, Currituck, Edgecombe, Gates, Graham, Greene, Halifax, Haywood, Henderson, Hertford, Jackson, Johnston, Macon, Madison, Martin, McDowell, Mitchell, Nash, Northampton, Pasquotank, Perquimans, Pitt, Polk, Rutherford, Swain, Transylvania, Tyrrell, Washington, Wayne, Wilson, Yancey

Laura Gries

lgries@cch-network.com

Alamance, Caswell, Chatham, Durham, Harnett, Lee, Moore, Orange, Person, Randolph

Lauren Ventura

⁠lventura@cch-network.com

Bladen, Columbus, Hoke, Robeson, Scotland

Melody Hyde

mhyde@cch-network.com

Brunswick, Carteret, Craven, Dare, Hyde, Jones, New Hanover, Onslow, Pamlico, Pender

Tiffany Richberg-Holloway

tholloway@cch-network.com

Franklin, Granville, Vance, Wake, Warren

Page Last Updated: 08/12/2025