On Demand New Provider Orientation

Thank you to our providers who gave feedback on the desire to have an on demand New Provider Orientation. For your convenience, we have this recording available in segments or to watch in full.

View in Full (Run Time 1:12:34)

View in Full

View in Modules

Module 1: Introduction and Getting Acquainted

Module 2: Website, Portal, and Tools

Module 3: Member Enrollment and Eligibility

Module 4: Covered Benefits and Value Added Services

Module 5: Guidelines for Providers

Module 6: Specialty Referrals and Prior Authorizations

Module 7: Claims

Module 8: Grievances and Appeals

Module 9: Fraud, Waste, and Abuse

Module 10: Clinical Policy and Quality Committees

Module 11: Care Management and Care Coordination

Module 12: Specialty Companies and Vendors

Module 13: Cultural Competency

Module 14: EPSDT

Module 15: Additional Information for AMHs

Module 16: Wrap Up

Community Care Physician Network (CCPN) Orientation Recording from May 11th New Provider Orientation

May 11th CCH Orientation for CCPN Providers