Carolina Complete Health Network

North Carolina Governor Roy Cooper issued Executive Order 315 on Sept. 25, 2024, which declared a state of emergency for North Carolina in anticipation of potential severe weather caused by the approach of Hurricane Helene. NC Medicaid is committed to North Carolina's response to and recovery from Hurricane Helene. We are working with county and federal partners to make it faster and easier for beneficiaries to receive— and for health care professionals to provide—Medicaid care and services. 

NC Medicaid provider bulletin Hurricane Helene Policy Flexibilities to Support Providers and Members - Oct. 11, 2024 describes flexibilities effective Sept. 26, 2024, through Dec. 31, 2024 (unless otherwise communicated by DHHS) for the NC Medicaid program, including NC Medicaid Direct and NC Medicaid Managed Care. Updates will be provided as they become available.

Hurricane Helene Provider Hardship and Stabilization Form can be found here: Provider Hardship and Stabilization Form (PDF)

View our Hurricane Helene response page for the latest information.