Carolina Complete Health Secure Provider Portal Features
Carolina Complete Health Standard Plan Secure Provider Portal
Manage patient administrative tasks quickly and easily.
Visibility of Multiple TINs
One point of entry allows for quick and easy access to Carolina Complete Health member information for multiple TINS/practices.
Access Daily Patient Lists from One Screen
One concise view allows primary care providers to scan patient lists for Carolina Complete Health member eligibility, care gaps, and much more.
Manage Batch Claims for Free
Submit and manage claims, including batch files, for free. View detailed Electronic Funds Transfer (EFT) payment history.
Simplify Prior Authorization Process
“Smart Sheets” feature prompts for required clinical information when submitting prior authorization requests.
Infographic Description
Protected, Convenient Access at Your Fingertips
- Visibility of Multiple TINs
- Access Daily Patient Lists from One Screen
- Manage Batch Claims for Free
- Simplify Prior Authorization Process
- Check Patient Care Gaps
- Additional Features to Streamline Office Operations
Trillium and Partners Tailored Plan Physical Health Providers should review information pertaining to Tailored Plan Provider Portals.
Secure Provider Portal Resources
- Secure Portal Slide Guide (PDF)
- Portal Administrator Guide (PDF)
- Registering and Logging In (PDF)
- Checking Member Eligibility and Health Record (PDF)
- Submitting a Claim (PDF)
- Secure Provider Portal Guide Viewing Assessments and Authorizations Provider Guide (PDF)
- Electronic Submission of Sterilization Consent Forms (PDF)
- Third-Party Biller Provider Portal Set-up (PDF)